Privacy Policy

Please carefully read the terms and conditions that apply to any transaction through our online store.

By using our website, the visitor automatically agrees to and is bound by the following terms. If you do not agree with the terms and conditions governing this website, please do not use it.

The visitor/user of the services of the present website www.tsotraspublications.gr understands and accepts that all pages/services are provided “as is” and the website disclaims any responsibility related to the limited time duration, deletion, poor performance, or inability of electronic storage of any user data or personal content of pages/services.

The visitor/user is responsible for accessing the website’s services and such access may require payment of fees to third parties (e.g., internet service providers, time charges for internet use). The visitor/user is solely responsible for paying these fees. Additionally, the visitor/user is solely responsible for their personal equipment with the necessary technological means to access the website’s services.

The website is committed to ensuring the privacy of its visitors. This Privacy Policy explains how the personal data of visitors/users will be managed, in accordance with Greek law concerning the Protection of Personal Data (Law 2472/1997 and its amendments).

Each visitor/user is required to accept the use of Cookies in accordance with the terms of this Policy, the first time they visit the website. By using the website and accepting this Policy, the visitor/user agrees to the use of Cookies by the website in accordance with this Policy.

Cookies

We use various technologies to help us better understand how you use the website and our other services. By using our site, you agree to our use of cookies and similar technologies as described on this page. Cookies are small data files sent from a server to your web browser or mobile device, stored in your browser’s cache or on your mobile device. You can configure your browser settings to accept or reject cookies. Tracking technologies have two different lifetimes, distinguishing cookies into: a) persistent, which means the website remembers certain information about your preferences and recognizes you every time you return. Persistent cookies are stored in your browser’s cache or on your mobile device until you choose to delete them, and b) session cookies which are specific to a single visit to the website, to transfer information as you view different pages on our site, so you do not have to re-enter information. Session cookies expire and are automatically deleted when you leave the website or close your web browser.

Protection of Minors

If you are not an adult, you should consult with your parents or guardians before submitting any information to www.tsotraspublications.gr via the Site(s), provided that such actions are permitted by law.

User Conduct and Social Media

It is mutually accepted and understood that all information, data, text, graphics, photos, images, music files, videos, messages, and all content, whether posted publicly or transmitted privately, remains under the exclusive responsibility of the natural or legal person from which the content originates. This means that the user is solely responsible for any content they post, publish, send, transmit, or otherwise make available via the website’s services. The website cannot control all content posted by users/members on the website’s services, and thus does not guarantee the accuracy, completeness, legality, or quality of such content. Under no circumstances can the website be held responsible for any mistakes or omissions in any content or for any damage or loss that may arise from the use of any content posted, sent, transmitted, or otherwise made available by users/members on the website’s services. Users/members agree not to use the website’s services and accept sole and exclusive responsibility for:

Posting, publishing, sending, transmitting, or using any other method to upload content by a person who does not have the right to make such content available by law or under a confidential relationship.
Interfering with the services or disrupting the servers or networks connected to the website’s services, or violating the terms, procedures, and rules of use of such networks.
Violating, whether intentionally or unintentionally, any local, national, European, or international laws or regulations, or any rule with legislative power relating to any service of the website.
Harassing in any way the privacy and individual and social rights of other users (such as collecting and storing personal data of other users/members).

The user understands and accepts that the website does not perform a preliminary review of the content, but that the website and its authorized partners retain the right (but not the obligation) to selectively refuse the posting/publication or movement or deletion of any content available through the website’s services. The website and its authorized partners also retain the right to delete, without notice, any content that violates these terms of use.

Personal information published on the website by users or on connected applications or submitted for publication on the website or connected applications may become available, via the internet, worldwide. The website cannot prevent the use or misuse of such information by other parties.

User Pages

The website is not responsible for content that users post and/or publish on their personal pages (Homepages). Other users visit these personal pages at their own risk. This clause applies to texts, photos, images, audio files, video files, and any other content that users may post/publish on their personal pages.

Right to Objection

The visitor/user has the right to file objections by requesting through an electronic message on the website’s contact form and request the correction or deletion of their personal data, as well as the deletion of their membership, according to the terms outlined in these terms – privacy policy.

“Dear Sir/Madam, Please, according to Law 2472/1997 Article 13, correct as follows (…) or delete my personal data you hold in your records.”

The website is obliged to respond in writing within fifteen (15) days.

Privacy Protection Principles of www.tsotraspublications.gr

Company Name:

Headquarters:

VAT Number:

Tax Office:

Individual Business Registry Number:

www.tsotraspublications.gr takes all reasonable measures to ensure the protection of Personal Data in accordance with Greek law, binding provisions, or contracts, which advocate for fair handling and adequate protection of Personal Data.

www.tsotraspublications.gr is committed that all Personal Data that may be obtained by www.tsotraspublications.gr will not be misused, sold, or otherwise disclosed to third parties.

Users unconditionally agree and grant permission for the Administrator and its authorized partners to collect, process in any way, and maintain a file of users’ personal data, including sensitive data, in the operation of this website. Further specification regarding users’ personal data is provided in the Privacy Policy of the Website.

Website users retain the right to delete their personal data, correct and/or update their personal data or deactivate their registration or object to further processing of their data at any time by simply visiting the relevant service on www.tsotraspublications.gr.

Names, trademarks, images, logos, and distinctive features representing www.tsotraspublications.gr and its products or services are exclusive trademarks protected by relevant trademark laws and industrial property laws. Their appearance on our website should not be construed as a transfer or grant of a license or right to use them. Therefore, our company is not liable for any responsibilities arising from any use by third parties of the aforementioned trademarks and distinctive features of third parties. Any improper use of this website, knowingly transmitting viruses, “trojan horses,” “computer worms,” and other malicious software or materials that are harmful or technologically damaging, is expressly prohibited. You also agree and are expressly bound not to use our online store or the website in general for sending, publishing, or otherwise transmitting illegal, harmful, threatening, racist, offensive, annoying, defamatory, disparaging, obscene, or harmful content to minors. Violations of this term, as well as any law that may pertain to cybercrime, may constitute a criminal offense under applicable law. Such violations will be reported to the competent authorities with whom we will cooperate to disclose the identity of the electronic offender, who will be banned from further use of our website. Our website assumes no responsibility for any loss or damage that may result from viruses or other malicious software and harmful materials that may affect your computer, its components, data, or any other material due to the use of this website.

Retention of Personal Data

This section defines the policies and procedures for the retention of personal data, designed to ensure that the website complies with its legal obligations concerning the retention and deletion of personal information.

The website will retain documents (including electronic documents) containing personal data:

(a) To the extent required by law

(b) If deemed necessary by the website authorities in connection with any existing or potential legal/judicial proceedings

(c) To establish, exercise, or protect its legal rights (including information to third parties for the purpose of fraud prevention and credit risk limitation)

The website collects personal data (a) when the visitor/user registers for its services (b) when using its products and/or services (c) when visiting its pages and/or entering its promotional/advertising programs and (d) when participating in contests. The mandatory personal information collected includes: Name – Surname – E-Mail – Phone – Address – Zip Code – City – Country – Occupation – Age.

It is possible to collect, store, and use the following types of personal data:

(a) Information related to the visitor’s computer and their visits to and activity on this website or connected applications (including their IP address, geographic location, browser type and version, operating system, referral source, duration of visit, pages viewed, and navigation paths on the website or connected applications).

(b) Information provided during registration on the website or connected applications (including their email address).

(c) Information provided when completing their profile on the website or connected applications (including: their name, profile picture, educational background, interests, hobbies, etc.).

(d) Information entered when using the website or connected applications.

(e) Information provided during communication with the website or connected applications (including: by email, on the website’s contact form).

The website may use personal data to (a) create a user profile (b) customize the website’s services, content, and advertising to suit the user’s preferences (c) process and manage orders and transactions and provide services (d) send newsletters and marketing messages (e) notify users of changes or improvements to the website or its services.

The website uses technological and organizational means to protect personal data from unauthorized access, loss, misuse, alteration, or destruction. The website’s employees who have access to personal data are obliged to maintain its confidentiality and are trained accordingly.

Modifications

www.tsotraspublications.gr reserves the right to modify the terms and conditions of this website’s use and the Privacy Policy. The user is required to regularly check the terms of use and the Privacy Policy for any changes. Continued use of the website after such changes will be deemed as acceptance of the new terms.

For any questions regarding the above terms, please contact us using the contact form provided on the website.

User Rights

Users have the right to request from the website any personal information that the site holds about them. Such provision is subject to:

Providing appropriate proof of identity (typically, the site will accept a notarized copy of the user’s identity card and a current utility bill showing the user’s address).
The website may withhold personal data requested by the user, to the extent permitted by law.

Users may request at any time that the website stop processing their data for commercial purposes.

In practice, either the user will explicitly consent in advance to the processing of their personal data for commercial purposes, or they will be given the option to opt-out of processing their personal data for commercial purposes.

Disclosure and Sharing of Personal Data

The website is committed to not selling, renting, publishing, or otherwise disclosing personal data of visitors/users/members to any third party.

The website may disclose personal data of visitors/users/members to third parties only if:

The visitors/users have given explicit consent for the disclosure of personal data, which is deemed to be given when a user registers as a member on the website and does not file an objection as described above.
Disclosure of personal data to legal or natural persons collaborating with the website is necessary for fulfilling the users’ requests or orders. These collaborators are entitled to process personal data only to the extent necessary to provide support to the website.
Disclosure is required to comply with legal provisions and to the relevant authorities.
The website may disclose personal information to any employee, executive, insurer, professional advisor, agent, supplier, or subcontractor, to the extent reasonably necessary for the purposes set out in this Policy.
The website may disclose personal information:
As required by law.
In connection with existing or potential legal proceedings.
To establish, exercise, or defend its legal rights (including providing information to third parties to prevent fraud and limit credit risk).
To a buyer (or prospective buyer) of any activity or asset the website intends (or is considering) to sell.
To any person who reasonably believes they might seek disclosure of personal information to a court or other competent authority where, in the reasonable judgment of the website’s officials, such court or authority is likely to order disclosure of such personal information.

Except as provided in this Policy, the website will not disclose users’ personal data to third parties.

Geolocation

Some remote home automation services may use Global Positioning System (GPS) technology. For more information on the privacy practices of third parties, refer to their own privacy policies.

With your consent, geolocation services may be enabled on the application installed on your smartphone, tablet, or other compatible device. Geolocation services allow the user to automatically activate the application based on their proximity to a selected location, which in turn activates the user’s pre-set and connected home devices. The necessary equipment for providing these services typically includes a geolocation device with a SIM card for mobile network connectivity or internet access via Wi-Fi, and a GPS system.

Applicable Law and Other Terms

The above terms and conditions of use of the website, and any modifications to them, are governed by and supplemented by Greek law, European Union law, and relevant international treaties. The competent courts for resolving any disputes are the courts of Athens. Any provision of the above terms that is contrary to the law will automatically cease to apply, without affecting the validity of the remaining terms.

This constitutes the entire agreement between the site and the visitor/user of its pages and services and binds only them. No modification of these terms will be considered part of this agreement unless it is documented in writing and incorporated into it. These terms of use prevail over any other terms and apply to all services and applications of the website, without the need for additional specific terms. Users who use this website and its services are deemed to accept these terms unconditionally unless they submit an objection.

The website may update this Policy from time to time by publishing the new version on the website or related applications.

Users should regularly check this page to ensure they agree with any changes to the terms of this Policy.

The website may inform users of changes to this Policy (either via email or through the website’s personal messaging service or related applications).

The management and protection of the personal data of the visitor/user of the website’s services are subject to the terms of this section and the relevant provisions of Greek legislation (Law 2472/1997 for the protection of individuals and personal data protection, as amended by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000, and Article 8 of Law 2819/2000, as well as Law 2774/1999 and European law (Directives 95/46/EC and 97/66/EC). These terms are formulated taking into account both the rapid development of technology, especially the internet, and the existing – although not fully developed – legal framework on these issues. In this context, any relevant future regulation will be subject to this section. In any case, the site reserves the right to change the terms of personal data protection upon notifying visitors/users and within the existing or potential legal framework.

If a visitor/user disagrees with the personal data protection terms provided herein, they must not use the website’s services and must refuse to register as a member.

Given the nature and volume of the internet, under any circumstances, including negligence, the site is not liable for any damages suffered by the visitor/user of its pages, services, choices, and contents that they undertake voluntarily and with knowledge of these terms.

E-Commerce

The website provides visitors/users with the opportunity to purchase products through e-commerce applications, in accordance with specific terms it sets, ensuring the protection of the personal information submitted for these services. The website is not responsible for the quality of the goods obtained through e-commerce applications, and the transaction binds only the visitor/user and the goods or services provider. Therefore, the website cannot be involved in any related legal disputes arising from this transaction. The user, as a prudent consumer, is responsible for checking the products and services provided to them in each case, and not the website.

In cases where e-commerce applications are carried out between users/members and the website, the website must comply with Decision Z1-496/2000 for distance sales and the provisions of Law 2251/1994 for Consumer Protection. Thus, the website is required to inform prospective customers about: a) the essential characteristics of the goods or services offered, b) the price, c) the quantity and shipping costs, d) VAT if not included in the price, e) the payment method, f) the delivery and execution method, g) the duration of the offer or price, and h) the right of withdrawal.

The website may freely utilize and process the data collected during user transactions to record purchasing interests and make new offers, unless the user/member of these services requests that such offers not be made.

By submitting an order through the website, you guarantee that you have legal capacity, i.e., you can enter into binding agreements on your behalf, and that at the time of the contract’s formation, you are not under the influence of error, fraud, or threat. Therefore, adults are required by law to protect minor internet users who may access our website. We accept no responsibility for any use of this website by minors and any subsequent purchase of products available on it.

Products

The products available through our store are of the highest quality and meet all necessary specifications. The intended use for which they are designed is clearly stated. For any use or application beyond the one for which they were designed and recommended by our online store, the user is solely responsible.

Purchasing any product from our online store means that you accept the terms and conditions. This also automatically confirms this disclaimer of liability for our online store.

Our online store guarantees that all information regarding the ingredients and use of the products is accurate. Any comments about the products are made voluntarily and independently by users, whose personal data is kept in our records.

However, since we want to maintain open communication with you and not be just another impersonal online business, we are available for any information or questions before or after purchasing any of our products.

Prices

Product prices include all legal taxes. Prices may change by our company without any obligation for prior notice. The company also has the right to change prices during periods of contests, offers, and general promotional actions. The buyer is charged with the price of the product that is valid at the time of purchase. Our products can be paid by COD (cash on delivery), debit or credit card, and bank deposit.

Orders

To purchase our products, you must: complete the order form, make a purchase as a guest or as a customer by creating your account. You should then provide your details for issuing the receipt and delivering the products. Following the instructions, select the payment method and finally send your order by clicking “Confirm Order.” You will receive an email confirmation of your order within a few minutes at the email address you provided, including all details of your order.

Alternatively, you can place your order by phone at: info@richchic.gr or at .

Shipping Products

Product shipments are made with courier services. The online store www.tsotraspublications.gr is not responsible for delays or inability to deliver that may occur due to unforeseen events, unsuitable weather conditions, remote areas, and generally due to situations beyond the store’s reasonable control. If any product in the order is not immediately available, the customer will be informed by phone or email.

All receipts and deliveries of your orders depend on their availability. We are only responsible for gross negligence and intentional misconduct on our part in case of delay in delivering your products. In case of delays or inability to fulfill due to reasons not our fault (e.g., supply difficulties, out of stock, etc.), we are entitled to inform you and cancel the order without any obligation on our part.

Payment

Payment for your orders can be made by:

Cash on delivery, with an additional charge.
Credit or debit card.
Bank deposit.

The prices listed on the website are valid for a certain period, with the possibility of adjustments due to sales, offers, or marketing promotions. Product prices include VAT and other taxes.

Right of Withdrawal

You have the right to withdraw from your purchase within 14 calendar days from the date of delivery without giving reasons. The product must be returned in its original packaging and in the same condition as received. Please contact us before returning any product to receive further instructions on how to process your withdrawal.

Customer Service

If you have any questions, comments, or concerns, please contact our customer service via email at info@richchic.gr or call us at +30.6936478967.

Liability

The website is not liable for damages arising from the use of the services or the products purchased. The liability of the website is limited to the cost of the products purchased.

Governing Law and Jurisdiction

These terms are governed by Greek law and any disputes arising from them will be settled by the courts of Athens. Any provision deemed illegal or invalid will be severable and will not affect the validity of the remaining terms.

Amendments

The website reserves the right to amend these terms and conditions. Changes will be posted on the website and will become effective upon publication.

User Rights

Users have the right to request from the website any personal information that the site holds about them. Such provision is subject to:

Disclosure and Sharing of Personal Data

The website is committed to not selling, renting, publishing, or otherwise disclosing personal data of visitors/users/members to any third party.

The website may disclose personal data of visitors/users/members to third parties only if:

Geolocation

Some remote home automation services may use Global Positioning System (GPS) technology. For more information on the privacy practices of third parties, refer to their own privacy policies.

Applicable Law and Other Terms

The website may update this Policy from time to time by publishing the new version on the website or related applications.

Users should regularly check this page to ensure they agree with any changes to the terms of this Policy.

The website may inform users of changes to this Policy (either via email or through the website’s personal messaging service or related applications).

If a visitor/user disagrees with the personal data protection terms provided herein, they must not use the website’s services and must refuse to register as a member.

E-Commerce

Products

Purchasing any product from our online store means that you accept the terms and conditions. This also automatically confirms this disclaimer of liability for our online store.

Prices

Orders

Alternatively, you can place your order by phone at: www.tsotraspublications.gr or at +302107470789.

Shipping Products

Payment

Payment for your orders can be made by:

Cash on delivery, with an additional charge.
Credit or debit card.
Bank deposit.
The prices listed on the website are valid for a certain period, with the possibility of adjustments due to sales, offers, or marketing promotions. Product prices include VAT and other taxes.

Right of Withdrawal

Customer Service

If you have any questions, comments, or concerns, please contact our customer service via email at www.tsotraspublications.gr or call us at +302107470789.

Liability

The website is not liable for damages arising from the use of the services or the products purchased. The liability of the website is limited to the cost of the products purchased.

Governing Law and Jurisdiction

Amendments

The website reserves the right to amend these terms and conditions. Changes will be posted on the website and will become effective upon publication.

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Privacy Policy

Questions

PAYMENT METHODS